Frequently Asked Questions

Bike Fit FAQs

  • We strive to provide the same quality of fit in both services, time is the primary difference. In a level 1 fit, decisions need to be made quickly and there may not be time to address every aspect of the fit. Increased time allows for a more comprehensive exam, fit, coaching, and dialogue about your riding.

    If you are unsure which service to book email us: info@endurancepdx.com

  • Wear what you usually ride in. Most riders wear cycling bibs/shorts and a T-shirt or jersey. We have a place for you to change. Don’t forget your cycling shoes.

  • Yes, there is parking right in front of our doors for both cars and bikes. Located in the same parking lot as Breadwinner Cycles on the corner of N Williams Ave and N Page St.

  • Each bookable bike fitting session is designed with one bike in mind.

    It may be possible to address multiple bikes in a Level 2 or Level 3 service, we ask please communicate with your fitter in advance of bringing multiple bikes.

  • Bike fit costs varies depending on the level of services provided. Check out the Bike Fit Services page for additional details.

We get many questions about insurance, the most common ones are shown here. Please remember we are not your insurance company and your personal benefits are not a reflection of us or our services. We will do our best to help you navigate the process but ultimately it is the patient’s responsibility to know and understand your benefits.

Insurance FAQs

  • We are in-network with the following insurance companies.

    Blue Cross Blue Shield/Regence

    Pacific Source

    Cigna

    MODA

    Aetna 

    If your insurance is not listed above, you may still have out-of-network benefits through your insurance company.  Please email info@endurancepdx.com with questions regarding insurance coverage.

  • It’s possible! We first need to determine medical necessity which requires an initial evaluation off the bike. After the evaluation, on a separate day, we can do a 1-hour fit if deemed medically necessary (i.e. your pain is caused by the bike position). So if you go this route, the first visit is off the bike and the second visit is with your bike.

  • The amount you pay for covered health care services before your insurance plan starts to pay. With a $2,000 deductible, for example, you pay the first $2,000 of covered services yourself.

    (https://www.healthcare.gov/glossary)

  • Copay - A fixed amount ($20, for example) you pay for a covered health care service.

    Coinsurance - The percentage of costs of a covered health care service you pay (20%, for example) after you've paid your deductible.

    (https://www.healthcare.gov/glossary)

  • We can help! We’d be happy to call for you to help you understand your insurance benefits. You can also call the number on the back of your insurance card, or some insurance plans have this information online.

  • Physical therapy costs vary depending on the services provided. Generally, we see patients for 1 hour and bill in 15min increments. On your statement, you will see such codes as Therapeutic Exercise, Therapeutic Activity, Manual Therapy, and Neuromuscular Re-education, etc.

    Out-of-pocket rates for Physical Therapy are:

    Initial Evaluation - $140

    Follow-up Treatment Sessions - $125

  • Each clinic and insurance company has a contract that determines reimbursement for services provided. We bill out a specific clinic amount and the insurance will pay the contracted allowable.

Have a question and can’t find the answer? Want us to look into your benefits?

Give us a call at (503) 232-0947 or send an email to info@endurancepdx.com